PROMISE Technology is committed to providing high quality service and support to its customers. Our technical support is limited to PROMISE branded retail products. Different OEM manufacturers may have made unique modifications to the PROMISE hardware or software and they are responsible for supporting their products. In the Device Manager right pane, locate and expand Portable Devices or Other Devices, depending on which one you see. Right-click the name of the device you connected, and then select Update Driver Software. In the Hardware Update wizard, select Browse my computer for driver software and click Next.

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If you are developing on Windows and want to connect a device for testing,then you need to install the appropriate USB driver. This pageprovides links to the web sites for several original equipment manufacturers (OEMs),where you can download the appropriate USB driver for your device.

If you're developing on Mac OS X or Linux, then you shouldn't need a USB driver.Instead read Using Hardware Devices.

To connect and debug with any of the Google Nexus devices using Windows, youneed to install the Google USB driver.

Install a USB driver

First, find the appropriate driver for your device from the OEM driverstable below.

Once you've downloaded your USB driver, follow the instructions below to install or upgrade thedriver, based on your version of Windows and whether you're installing for the first timeor upgrading an existing driver. Then see Using Hardware Devices forother important information about using an Android device fordevelopment.

Caution:You may make changes to android_winusb.inf file found insideusb_driver (for example, to add support for other devices),however, this will lead to security warnings when you install or upgrade thedriver. Making any other changes to the driver files may break the installationprocess.

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Windows 10

To install the Android USB driver on Windows 10 for the first time, do the following:

1. Connect your Android device to your computer's USB port.
2. From Windows Explorer, open Computer Management.
3. In the Computer Management left pane, select Device Manager.
4. In the Device Manager right pane, locate and expand Portable Devices or Other Devices, depending on which one you see.
5. Right-click the name of the device you connected, and then select Update Driver Software.
6. In the Hardware Update wizard, select Browse my computer for driver software and click Next.
7. Click Browse and then locate the USB driver folder. For example, the Google USB Driver is located in android_sdkextrasgoogleusb_driver.
8. Click Next to install the driver.

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Windows 8.1

To install the Android USB driver on Windows 8.1 for the first time, do the following:

1. Connect your Android device to your computer's USB port.
2. Access search, as follows:

   Touch screen: On your computer, swipe in from the right edge of the screen and tap Search.

   Using a mouse: Point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.

3. In the search box, type into and then click Device Manager.
4. Double-click the device category, and then double-click the device you want.
5. Click the Driver tab, click Update Driver, and follow the instructions.

Windows 7

To install the Android USB driver on Windows 7 for the first time, do the following:

1. Connect your Android device to your computer's USB port.
2. Right-click on Computer from your desktop or Windows Explorer, and select Manage.
3. Select Devices in the left pane.
4. Locate and expand Other device in the right pane.
5. Right-click the device name (such as Nexus S) and select Update Driver Software. This will launch the Hardware Update Wizard.
6. Select Browse my computer for driver software and click Next.
7. Click Browse and locate the USB driver folder. (The Google USBDriver is located in android_sdkextrasgoogleusb_driver.)
8. Click Next to install the driver.

Or, to upgrade an existing Android USB driver on Windows 7 and higher with the newdriver:

1. Connect your Android device to your computer's USB port.
2. Right-click on Computer from your desktop or Windows Explorer, and select Manage.
3. Select Device Manager in the left pane of the Computer Management window.
4. Locate and expand Android Phone in the right pane.
5. Right-click on Android Composite ADB Interface and select Update Driver. This will launch the Hardware Update Wizard.
6. Select Install from a list or specific location and click Next.
7. Select Search for the best driver in these locations; uncheckSearch removable media; and check Include this location in thesearch.
8. Click Browse and locate the USB driver folder. (The Google USBDriver is located in android_sdkextrasgoogleusb_driver.)
9. Click Next to upgrade the driver.

Get OEM drivers

If you don't see a link for the manufacturer of your device here, go to the support section of the manufacturer's website and search for USB driver downloads for your device.

Unknown Device Identifier v9.01

Freeware

Unknown Device Identifier enables you to identify the yellow question mark labeled Unknown Devices in Device Manager. And reports you a detailed summary for the manufacturer name, OEM name, device type, device model and even the exact name of the unknown devices. With the collected information, you might contact your hardware manufacturer for support or search the Internet for the corresponding driver with a simple click. With this utility, you might immediately convert your unidentified unknown devices into identified known devices and find proper driver on the Internet and contact the hardware device manufacturer or vendor. Known devices recognized by Microsoft Windows will also be analyzed independent of the operating system.

You are suggested to do a thorough driver backup with My Drivers after you have identified all the unknown devices with their proper device drivers software installed.

Supported OS: Windows 95, Windows 98, Windows 98SE, Windows Me, Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, Windows Server 2012, Windows Vista, Windows 7, Windows 8, Windows Server 2016, Windows 8.1, and Windows 10. Future OS are supported via the online update. You might even run the small freeware utility from CD or floppy.

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Download 'Unknown Device Identifier'

Unknown Device Identifier 9.01
From Huntersoft Download Now (HTTP) Size: 1231KB (1,260,558 bytes)

Unknown Device Identifier 9.01
From Huntersoft Download Now (HTTP) Size: 1231KB (1,260,558 bytes)

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Notice

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• Backup drivers after identified them all and installed their proper drivers with 'My Drivers' Professional
• Press F3to find driver for the selected hardware deviceby performing a search on the Internet
• Press F4 to contact the manufacturer or vendor of the selected hardware device by visiting the website